Network about car market safety survey： compliance supervision is stricter, security risks are still many
Xinhua News Agency, Beijing, September 17 Title: Stringent compliance supervision, there are still many potential safety hazards – online car-hailing market safety survey
Xinhua News Agency reporters Gong Wen, Zhao Wenjun, Wang Chenyang
The frequent occurrence of safety accidents has pushed online car-hailing to the forefront of public opinion. At present, the country is carrying out the "strictest" online car-hailing special project rectification action in history.
How is the progress of the national security inspection? What changes have been brought to the online car-hailing market? How to achieve the orderly development of online car-hailing under the premise of ensuring safety? Focusing on these issues of public concern, Xinhua News Agency reporters recently launched investigations in Beijing, Shanghai, Fuzhou and other cities.
The "security inspection storm" swept the country, and the online car-hailing platform stepped up rectification
At present, the country set off a network about car safety inspection storm. On August 31st, the inter-ministerial joint meeting on the coordinated supervision of new forms of transportation decided to carry out a comprehensive inspection of all online about car platform companies nationwide from September 5th. On September 10th, the Ministry of Transport and the Ministry of Public Security announced that from now until December 31st, a special project rectification action to combat illegal taxi business will be organized nationwide. On September 11th, the Ministry of Transport and other departments of the network about car, ride safety special project inspection team has been stationed in Shouqi car, Shenzhou special car and other network about car and ride platform companies to carry out safety special project inspection.
According to the reporter’s investigation, safety inspections are currently being carried out in various places. For example, multiple departments in Shanghai have been stationed in Didi (Shanghai) company to carry out safety special project inspections since September 7. The Shanghai Municipal Transportation Commission Law Enforcement Corps said that it will cooperate with the public security department to carry out stationed safety inspections on the online car-hailing platform no less than twice a week. At the same time, increase the intensity of road law enforcement inspections in key areas of the city; relevant departments in Fuzhou said that they will promote the installation of on-board intelligent end point equipment on the city’s online car-hailing platform, which has functions such as camera, recording, and one-click alarm.
Several online ride-hailing platforms have made relevant business adjustments. Didi Chuxing has been offline nationwide since August 27; the original "emergency assistance" function of the passenger terminal has been upgraded to "one-click alarm" since September 4; the whole process of practice running has been recorded since September 8; from September 13, drivers will conduct safety knowledge assessments before leaving the car every day. In addition, on September 4, Didi announced that it will suspend the late-night service from September 8 to 14 (23:00 to 5:00 the next day).
On August 26, Autonavi Map has temporarily offline the ride-hailing business. Meituan hailing has added a night ride safety reminder, and users need to add emergency contacts before boarding.
Compliance with stricter supervision capacity is tight, security risks are still many
Under this safety inspection, what changes have taken place in the online car-hailing market? What are the implications for drivers and passengers?
- Drivers’ compliance costs have increased, and transportation capacity is now tight. Master Zhang, a Beijing-based ride-hailing driver, told reporters: "Before the safety inspection, I used a private car with an annual insurance premium of 4,000 to 5,000 yuan. After stricter supervision, vehicles must apply for an online ride-hailing operator license to go on the road, and the annual insurance premium has increased to more than 10,000 yuan. In addition, after a safety accident, orders have also decreased, and some people have quit."
The reporter took a taxi at the Jing’an Temple business district in Shanghai at 22:00 on September 12. The Didi platform showed that 77 people were waiting, and it was expected to wait for 35 minutes. The person in charge of the Shanghai area of Didi said that after strengthening the compliance review, there are some challenges in the capacity guarantee at present, but it will formulate a response plan for the large passenger flow such as the Mid-Autumn Festival and National Day according to the requirements of the competent authorities, and fulfill the platform’s responsibilities.
- Passengers have resumed taking taxis on the roadside, but some sections of the road are still inconvenient. Zhang Xiaona, who works in Pudong, Shanghai, said that in the past, they used to book rides or taxis online. For safety reasons, these platforms have been used less recently, and they have returned to the roadside for taxis. But if you encounter rush hour or remote roads, it will take a long time, and some taxis show "waiting for service" and do not stop.
Chen Min, who works in the Beijing International Trade Area, said that he often works overtime until the early morning, but recently when he goes home after the night shift, he can’t get a taxi or call Didi, which is very inconvenient.
- There are still many potential safety hazards and loopholes. The reporter’s investigation found that the current regulatory requirements of Beijing, Shanghai and other cities for online car-hailing "local cars, local people" have not been fully implemented. For example, when the Shanghai Municipal Traffic Law Enforcement Department checked the data of the online car-hailing platform on September 7, it found that there are still non-compliant foreign vehicles and drivers receiving orders, and the platform has been asked to rectify immediately. In addition, there are also situations such as "some motor vehicle driver’s license numbers that have completed orders are empty" "some orders are missing" "some registered account drivers have incomplete information".
It can’t be "killed with a stick", but the "seat belt" must be fastened
The reporter’s investigation found that consumers still have a great demand for legal and compliant online car-hailing. At present, a nationwide safety inspection is underway, and all sectors of society are exploring how to achieve the orderly development of the new business of online car-hailing under the premise of ensuring safety.
Industry insiders believe that for the problems existing in the development of the new business model of online car-hailing, the regulatory authorities have never advocated "killing with one stick", and have also introduced a series of normative measures. In the future, relevant departments should integrate vehicle and driver information, dispatch and freight mechanism, operation and other data with the platform as soon as possible, establish effective supervision of the online car-hailing industry, and guide the orderly development of the industry.
The Shanghai Municipal Transportation Management Office clearly requires that online car-hailing platforms should take measures such as online technology and offline on-the-spot certification, sort out and then remove non-Shanghai drivers, and resolutely remove non-Shanghai vehicles or "vest cars" with inconsistent online and offline license plates after verification.
Companies have also introduced self-regulatory measures. Didi announced that it will resume late-night travel services from September 15, and at the same time, it will trial late-night operating rules, which will require driver registration time and safety services for a single time.
Ge Lei, secretary-general of the China Taxi Industry Alliance, believes that it is very abnormal if there is a situation such as difficulty in taking a taxi or the return of black cars because of the outage of a platform. The root cause is also the lack of regular taxi capacity in many cities, or the vicious competition of some online car-hailing platforms at low prices, resulting in the loss of personnel in the cruise car industry.
Zhou Xingtai, chairperson of Wuxi Zhongtian Passenger Transport Co., Ltd., said: "Local governments and transportation management departments should rationally plan medium and long-term capacity allocation plans according to the needs of local traffic volume. Among them, the development of online car-hailing should be in accordance with the latest requirements of laws and regulations and regulatory authorities, and the entry and law enforcement should be well controlled."